Frequently Asked Questions

1. How far do you travel? Do you charge a travel fee?

We are located in Holly Springs, NC and will travel up to 100 miles (each way) with no additional travel charges. We will apply a travel charge if overnight stay is required or the travel distance exceeds 200 miles round trip.


2. How do I book the photo booth for my event?

We require a completed contract and a $200 non-refundable security deposit to reserve the booth for your event. The remaining rental balance is due 15 days prior to your event.


3. What are acceptable forms of payment?

We accept cash, check and debit/credit card payments via PayPal online invoicing.


4. Why type of photo booth do you offer? How many photo booths do you have?

At this time we have one booth that can be set up two different ways: traditional curtain-enclosed or open (with a client provided backdrop). We do not currently offer a selection of our own backdrops but are capable and happy to accommodate any backdrop you provide.


5. What does the photo booth look like?

All of our equipment is black for a classic look that will blend in perfectly at any event – you should be the center of attention at your party! The curtains used with the traditional enclosed booth are black velvet and the prop and scrapbook tables are covered in black table cloths. Our photo booth attendants will show up to your event wearing black as well.


6. How big is the photo booth? How can I ensure my venue will accommodate the photo booth?

Once set up the booth is 5′ x 5′ x 7′. Additionally, we bring two 4-foot tables to display the scrapbook and props. We require that there is a 120 volt electrical outlet within 20 feet of the booth area and that there is a solid, level foundation for booth placement. If you request to have the booth outdoors a covered area is required (garage, carport, covered porch/patio, large event tent). Back-up indoor locations should be considered in the event of inclement weather.


7. What kind of props do you have?

We have a large collection of props that we are always adding to and updating. We have hats, glasses, boas, crowns, masks, stick props, frames – you name it! We are also happy to accommodate requests for props specific to your event’s theme, just ask!


8. How can I customize the photo booth experience for my event?

Josh, our Creative Director, will work with you to create the perfect photo template for your photo strips. We can match any color, font, wording, design or graphic request that you may have. We will also tailor the scrapbook to your event type and theme. Props are another customizable piece of the experience – we will gladly display any props you want to provide your guests with, in addition to our selection, and will also accommodate theme-specific prop requests when possible.


9. What is the best way to contact you?

The contact form under “Contact” here on the site or you can send an email directly to contact@picturethatphoto.com. We typically respond within hours – unless we are out at an event helping you celebrate!


10. What information about my event should I provide when contacting you?

The date, time and location of your event are the most important details allowing us to check our availability. The type of event (wedding, birthday, etc.), length of time you are interested in renting the photo booth and number of guests expected are helpful as well. And of course, any and all questions you have should be included and we will happily provide you with that information!

How can we help?

For general inquiries please fill out the form below. You may also email us directly at contact@picturethatphoto.com.

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